Smart hotels-check in
The world is evolving, so are the guests. Why not evolve also the services are provided by hotels.
Imagine having no line front desk. No guest waiting to check in, check out or pay. Imagine a quite lobby without the angry guest trying to get in their rooms.
Imagine what upscale service you could provide if your front desk agents were spending more time as concierge and upselling products and services you can provide.
Wouldn’t this hotel have more smile faced guests and better reviews ?
Wouldn’t this hotel be more friendly to all ages and different kind of guest, either they are young and tech savage or old school guest?
All these can happen and is an easy prosses as long as you try it. And the solution is called Smart hotel. What is a smart hotel ? How it benefits you ?
At this time we will talk about the one part of it , the smart check in.
What is a smart check in system?
Smart Check-In is a software solution , combine with a kiosk, that allows guests to effortlessly self-manage checking into and out of a property where they can apply the social distancing which is very important at these times and help disability guest or tourists who does not speak the local language.
What it does?
- Provide your guests a selection of rooms to choose.
- Remote control of the reservation.
- Remote check in.
- Program the room keys
- Handle the payments.
- Handle early check-in — late c/o.
- Promote extra services and products.
- Allow your receptionists to help wherever they are needed and have more time to make guests feel at home.
How it will benefit you?
- Show greater personalization.
- Attract younger guest who are relied on technology
- Reduce costs by lowering payrolls.
- Guest folders are correctly filled and archived.
- Check in/out at any time.
- Show greater personalization.
- Enhance the overall guest experience.
- Untie your property from the 3 pm check in time, by giving the guest the option to check in earlier with an extra payment.
- For small properties it is not required 24 hours front desk agent.
- Better housekeeping , as guest can report room problem directly.
- Generate extra income by last minute up sales.
Invest in your property and it will generate better incomes. The competition in hospitality is getting fiercer and everyone Is trying to come up with a worth mention service. Be one of them, be innovative and forward thinking.